Last updated: October 10, 2025
Welcome to Ember & Crust Pizzeria (“we”, “our”, “us”). We operate a pizzeria and related services available at littoralcommons.xyz (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use the Site and order our food and services. By accessing or using the Site, you agree to the practices described in this Policy.
Information we collect
We collect several categories of information to provide and improve our services, including:
- Information you provide directly: when you create an account, place an order, or contact us, we may collect your name, email address, phone number (+44 20 7946 0958), delivery address (including 5 Baker Street, London, W1U 3AR, United Kingdom), payment details (processed by our payment processor), and any special requests for your order.
- Usage information: we automatically collect information about how you interact with the Site, such as pages visited, time spent on pages, and features used.
- Device and location data: we may collect device type, browser type, IP address, and approximate location derived from your IP address or device location settings, to provide you with a better experience and accurate delivery.
How we use your information
We use your information to:
- Process and fulfill orders, including delivery coordination and communications related to your order;
- Provide customer support and respond to your inquiries;
- Personalize your experience at the Site, such as remembering your preferred pickup or delivery options and favorite items;
- Communicate important updates about your order, service changes, or security notices;
- Analyze usage and improve our products, services, and marketing efforts.
Legal bases for processing (for residents of the EEA or UK)
We rely on several lawful bases to process your data, including necessity to perform contract (to fulfill orders and provide services), compliance with legal obligations, and legitimate interests (to improve our services and secure our systems). Where required, we will obtain your consent for specific processing activities such as marketing communications.
Cookies and tracking technologies
We and our service providers use cookies and similar technologies to operate the Site, remember your preferences, analyze trends, and customize content. You can manage cookie preferences through your browser settings, but disabling cookies may affect the Site’s functionality. We may deploy essential, performance, and functionality cookies, as well as analytics tools to better understand how you use our services.
Sharing your information
We may share your information with:
- Delivery partners and payment processors necessary to complete your orders;
- Third-party service providers who support our operations, such as website hosting, analytics, and customer support tools, bound by contractual obligations to protect your data;
- In connection with a corporate transaction, such as a merger or sale of assets, where your information may be transferred as part of the assets;
- To comply with legal obligations or to respond to lawful requests and protect our rights, property, and safety or that of our customers.
Data retention and security
We retain your information for as long as necessary to provide our services and to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, object to processing, or withdraw consent where applicable. You may also have the right to data portability for certain information you have provided to us. To exercise these rights, please contact us at +44 20 7946 0958 or via the Site’s contact form. We will respond in accordance with applicable law.
Children’s privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided personal data, we will take steps to delete it as soon as possible, unless processing is otherwise permitted by law.
Marketing communications
We may send you information about products, promotions, and events. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the email or by contacting us. If you opt out, we may still send transactional messages related to your orders or account.
International transfers
Your information may be transferred to and processed in countries outside your country of residence. We ensure an adequate level of protection by using appropriate safeguards and entering into data transfer agreements where required. By using our Site, you consent to such transfers.
Links to third-party sites
Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read the privacy policies of those third parties.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on the Site and adjust the “Last updated” date. We encourage you to review this policy periodically to stay informed about our information practices.
How to contact us
If you have questions or concerns about this Privacy Policy or our data practices, you may contact us at +44 20 7946 0958 or visit littoralcommons.xyz to reach our support team. For privacy-related requests, please include your name and the nature of your request so we can assist you promptly.
Governing law and venue
This Privacy Policy is governed by the laws of United Kingdom and, where applicable, the local data protection legislation. Any disputes will be resolved in the appropriate courts located in London, United Kingdom.
Additional information for residents outside the European Economic Area
We aim to provide a consistent level of data protection globally. If you are located outside the EEA or UK and believe your data protection rights are not being respected, you may contact us to seek resolution or learn more about your rights under applicable law.
Summary
We value your trust and are committed to protecting your privacy. By using our Site, you acknowledge and agree to the practices described in this Policy. If you have any questions or need assistance with your privacy preferences, please contact us at +44 20 7946 0958 or through littoralcommons.xyz.